Thursday, March 01, 2012

From butter and ice creams to everything in the milky way

Growing out of a cooperative movement, the home-made brand has been the lynchpin of dairy revolution in India and spawned a branded dairy foods industry

Even when fighting for Independence from the British rule, another struggle was being waged to own an indigenous milk federation and to free our dairy farmers from exploitation at the hands of the British. It took a man of grit, Tribhuvandas Kishibhai Patel, to revolt against the British milk brand Polson and urge farmers in Kheda district of Anand, near Ahmedabad, to form their own cooperative dairy and later their own cooperative milk society. With the support and guidance from Sardar Vallabbhai Patel and Morarji Desai, Kishibhai was able to set up India’s first Milk Producers Union in Kheda district in 1946. What was unique about this union was its composition, which comprised farmers irrespective of their caste, creed or economic strata. The union not only led to the collapse of the ‘firangi’ Polson milk brand, it also zipped the mouths of those who had doubted the ability of desi villagers to run a cooperative.

Within four years of setting up the cooperative, Kishibhai hired a young manager who is now popularly known in every Indian household as the Architect of the White Revolution in India. Varghese Kurien joined the cooperative union in 1950 and five years later the same district (Kheda) had its first ever milk producing and milk product manufacturing plant in place. On April 3, 1965, the second dairy of the Kaira (Kheda) District Co-operative Milk Producers Union Ltd, Anand, was inaugurated to process milk and milk products. The same year Kurien established NDDB (National Dairy Development Board). It was done in order to aid dairy farmers from outside Anand, Gujarat, so that the rest of the nation could also benefit from the developments in Gujarat.

Till 1965, the story of Amul was all about the inception and establishment of the dairy plants and the setting up of the cooperative unions and the dairy board. The next year saw the dairy get a face of its own and a brand name ‘Amul’ (short for Anand Milk Union Ltd) for the two products (butter and ghee) that were processed at these dairy plants. Subsequently, the account for Amul was handed over to a Mumbai-based ad agency, ASP (Advertising & Sales Promotion). The creative people working on the account were Sylvester da Cunha, Eustace Fernandes, Usha Katrak and Marie Pinto. Recalls Sylvester da Cunha, now CMD, daCunha Associates, “Eustace, my Art Director and I had sat down to create a mascot for Amul. I had already thought of the catchphrase, ‘Utterly Butterly’ but we were yet to figure out how the mascot would look like. We were sure we wanted a child who was both vibrant and funny. The next morning, he was ready with this marvellous little creature – and the public has adored it ever since.” R. S. Sodhi, MD, GCMMF (Gujrat Cooperative Milk Marketing Federation, Amul) recounts: “When we decided to advertise Amul butter and ghee, there was no medium available other than the press and outdoors. Even radio was not quite popular, so we decided to go for outdoor advertising and that’s how the idea of Amul Butter topical ads came up.” These ads have been so successful that even the Guinness Book of World Records acknowledges Amul topical ads as the longest-running campaign in the world.

During the early ’80s, Amul went for diversification within the milk products category and stressed on strengthening its distribution channels. By the ’90s, Amul had a bevy of milk products under its brand. The next best thing to do was to utilise the power of the booming TV medium for launching a corporate campaign. That led to the creation of an eternally ethnic Amul through The Taste of India campaign. It portrayed Amul as an umbrella brand with all its sub brands reflecting the real taste of India. On the influence of this campaign, Dhunji S. Wadia, President, Everest Brand Solutions says: “The Taste of India campaign resonated with our emotions. We have all grown up with the Amul brand playing a role in our lives through its different offerings. And it continues to do so even today. The ‘doodh doodh, piyo glass full doodh’ campaign had an endearing quality to it”. Agrees Sanjay Arora, Managing Partner, Shells Advertising, “Amul’s advertising has been what legends are made of, especially its outdoor campaigns.” But Amul to this day has butter as its sheet anchor cash cow brand, while there have been quite a few failures like pizza, chocolates etc.

For more articles, Click on IIPM Article

Source : IIPM Editorial, 2012

An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles.

IIPM Best B School India
Management Guru Arindam Chaudhuri
Rajita Chaudhuri-The New Age Woman
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IIPM Prof. Arindam Chaudhuri on Internet Hooliganism
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Professor Arindam Chaudhuri - A Man For The Society....
IIPM: Indian Institute of Planning and Management
IIPM RANKED NO.1 in MAIL TODAY B-SCHOOL RANKINGS
Planman Technologies

Thursday, December 29, 2011

SHINEY’S “MICROMAX BAI” INVITES MACRO TROUBLE!

4Ps B&M’s Consulting editor Monojit Lahiri does a dipstick on the latest controversy gripping Adville

How much is too much and how far is going too far in needling the status quo regarding what is right and wrong in the world of advertising? Engaged in the business of educating, informing, persuading and selling goods and services in an interesting and consumer-friendly manner, are some players “crossing the line” in their anxiety to attract attention of the wrong kind? Should “creative licence” be milked dry in a manner that encroaches and invades personal space and disturbs reputation, tantamount to mocking, ridiculing, and even indulging in character assassination?

The facts. Micromax Mobile has come out with a TVC – Micromax Bai – which shows two young girls discovering how the first girl’s boyfriend bought both of them new Micromax phones. The situation takes a flip when they discover that he has gifted a new Micromax phone to the Bai (the housemaid) as well – all to increase his chances of winning a Hayabusa motorbike, a special Diwali offering by Micromax! In the real world, screaming headlines of “Shiney doesn’t buy the ad” greeted the Lowe-created TVC followed by the tainted actor serving the mobile company with a legal notice. Shiney is clearly not amused at his name being used, nor at the sly dig involving a housemaid. [For late entrants, the actor was sentenced to seven years in jail for allegedly raping his maid, and later, released on bail. The maid has already retracted her accusatory statement]

While the agency chose to remain silent, viewers are categorically vocal! Noted ad guru and Chief Consultant of Planman Marcom Alyque Padamsee is first off the blocks, doing a thumbs-down for the ad created by his old agency. “Freedom of speech, expression and thought is fine and totally acceptable but not when it indulges in maligning well-known personalities. That’s poor form!” Padamsee tells 4Ps B&M. Even the acclaimed and flamboyant champion of irreverence ad film-maker Prahlad Kakkar seems to do a freeze-frame when he says, “Smut is cool but never at the expense of housekeepers, women or public figures going through a downer.” He may have a point there.

But petite, Santiniketan-trained and Paris-based graphic designer Piya Sen takes a categorically opposite view and appears totally zapped. “Indian society continues to be paranoid and has this huge problem of being conveniently sanctimonious, and forever taking everything too seriously! Come on, it’s just a light-hearted aside on an issue that’s dead and buried. The man is out and living with his family. Why so desperately touchy? This hoo-haa has revived interest and attention of the public and on cue, a dumbed-down media has played it up big time to convert it to a headliner. I suspect no one would have connected it with the Bai controversy had not the actor got all heated up and taken legal action. I think in the year 2011, one has to be a little more chilled out about these things. Coming from this great financial super-power in the making, it’s really weird!” she says.

Youngistaan too chips in, hot n’ heavy. Young assistant film director Sneha Shreyasi completely vetoes the ad’s approach. She insists that this is “not done because, firstly, these are watched with family and this kind of nudge-wink jhatkas are in bad taste. Secondly, the adwallahs must think of Shiney’s family members and their feelings before they create such ads!”

For more articles, Click on IIPM Article

Source : IIPM Editorial, 2011.

An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles.

IIPM Best B School India
Management Guru Arindam Chaudhuri
Rajita Chaudhuri-The New Age Woman
IIPM's Management Consulting Arm-Planman Consulting

IIPM in sync with the best of the business world.......

IIPM Prof. Arindam Chaudhuri on Internet Hooliganism
Arindam Chaudhuri: We need Hazare's leadership
Professor Arindam Chaudhuri - A Man For The Society....
IIPM: Indian Institute of Planning and Management
IIPM RANKED NO.1 in MAIL TODAY B-SCHOOL RANKINGS
Planman Technologies

Thursday, December 22, 2011

The 7-points leadership style

He received the “Marketing Professional of the Year” award at the 2011 CMO Asia Awards ceremony in Singapore. And now, he enters the 4Ps B&M Hall of Fame 2011 with full honours

After his MBA in Marketing from IISWBM, Kolkata, Abhra Banerjee started his career with O&M, which he joined in April 1995. Two years later, he switched to ICI Paints, where he spent 10 years, rising from being a sales manager to Channel Marketing Controller, handling the company’s entire South East Asia affairs. Today, he spearheads Century Plyboards (I) Ltd. as its Executive Business Head. His goal, as he shared with anirudh raheja of 4PsB&M, is to make brand CenturyPly a billion dollar brand over the next two to three years.

Innovation has often been cited as the reason that CenturyPly has progressed. What do you innovate?
CenturyPly is a respected brand today, only because it offers innovation along with great quality of products and designs. It is arguably the most innovative wood panel industry brand in the country. Some of the innovations which are worth mentioning are GLP (Glue Line Protection) which kills borers and termites from within. This is an innovation, which the market has not yet been able to replicate. The company has also employed a battery of designers who bring out the latest design trends to India in Laminates and Veneers, faster than our competitors do.

Talking about innovation, you seem to have acquired the best manufacturing technologies available in your line of business...
We have achieved this due to our strong partnerships and linkages with manufacturing companies from whom we have acquired the technical know-how. Our senior management team comprising representatives from technical, production and marketing fields, attend all the major wood exhibitions of the world and are constantly on the look-out for the latest winning technologies. So we always keep our eyes open and make the quick, first move to stay ahead each time.

You deal with a natural resource, which is also a raw material for your business – wood. Does this very fact pose any challenge to CenturyPly?
Yes. We need to constantly look out for newer sources of raw materials. Wood is a scarce commodity and we are always on the lookout for newer avenues to source the same.

In July this year, you were felicitated with the ‘CMO Asia Award’ in the category of ‘Marketing Professional of the Year’ for ‘Excellence in Branding & Marketing’. What do you do to ensure that each employee at CenturyPly in the marketing and sales functions lives up to your high standards?
Every business exists for its consumers. The consumers agree to part with their hard-earned money by paying for the goods or services rendered by a business. Hence the company comes into existence. The marketing team of each company therefore helps to identify the proverbial ‘need-gaps’ within the target consumer segment, which the business unit can strive to fulfil and hence continue in its line of business. In our organisation, this ‘Marketing Focus’ or in other words, this ‘Consumer Focus’ is drilled into every member of the sales and marketing team and they are trained to listen to the ‘voice of the consumer’. This voice is then echoed across the length and breadth of the organisation so that the entire business evolves into a consumer-focused business unit.

For more articles, Click on IIPM Article

Source : IIPM Editorial, 2011.

An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles.

IIPM Best B School India
Management Guru Arindam Chaudhuri
Rajita Chaudhuri-The New Age Woman
IIPM's Management Consulting Arm-Planman Consulting

IIPM in sync with the best of the business world.......

IIPM Prof. Arindam Chaudhuri on Internet Hooliganism
Arindam Chaudhuri: We need Hazare's leadership
Professor Arindam Chaudhuri - A Man For The Society....
IIPM: Indian Institute of Planning and Management
IIPM RANKED NO.1 in MAIL TODAY B-SCHOOL RANKINGS
Planman Technologies

Thursday, October 20, 2011

Can Foursquare Actually Work for Marketers?

It’s Hip, It’s Happening, It’s Hot – it’s an Application that has Been Named by World Economic forum as Being The Tech Pioneer of 2011.

Imagine running a restaurant; and noticing a bevy of girls entering your outlet. Now imagine that you’re able to send a message immediately to all those girls that provides them a unique promotional scheme specially packaged to their demographic profile. That’s more or less foursquare (with a small ‘f’) for you, an application that can ensure that if your prospective customers are signed up with the application, they become privy to all such unique discounts purely based on their target profile. Created by Dennis Crowley and Naveen Selvadurai in 2009, foursquare’s unique proposition has been that it combines geographic data (latitude, longitude) of the consumer with the demographic data to provide a marketer most unique insights into the consumer’s purchase behaviour. But foursquare goes beyond, and in fact motivates the consumer through various schemes, badges, reward points et al to ‘indulge’ in purchase behaviour. Has it been successful? Well, with seven million users already (March 2011 data) and with the World Economic Forum announcing foursquare the Technology Pioneer of 2011, all eyes are set on this radical application.

With mainstream social web gravitating more towards mobile Internet devices, the emerging space of mobile-based social networks is empowering customers to find the best venues and prices for their products while offering savvy companies unique ways to cater to this new medium. Since more consumers are using the mobile social web, marketers are able create incentives and contests to drive customers to their business while brands look to connect with consumers within their stores. Naturally, brands are using different types of location-based services and applications such as Foursquare to not only tie their message to a real-world location and provide value for the user but also to get the word out about new products or to reward loyal consumers.

In our ever increasing hyper sharing of status updates society, foursquare has been widely acknowledged to be the breakout hit of 2010. Foursquare, on the back of its hot mobile social media platform, acts as a friend-finder, a social city-guide and a game that rewards you for doing interesting things besides allowing marketers to, as mentioned before, hyper-target their message to consumers at the precise moment they’re in proximity of business establishments. Truly, given the reach and the ability to target a user based on location allows marketers to deliver a message in a way that they haven’t in the past. Any business that wants to connect with a local audience can benefit from location-based services. Many research studies indicate that for impulse purchases, like food and clothing, there is a particularly strong opportunity to point a consumer to a nearby deal and see them take action. For longer purchase consideration cycle products, tying messaging to a location can serve as a strong reminder from the brand in the buying process.

More and more companies are hopping on the foursquare location-based services bandwagon as this tool apparently helps drive customer traffic and sales to businesses better than competing platforms – foursquare got the “Best Location Based Service Award” in the TechCrunch Crunchies 2010 event. About a year ago, in the USA, McDonald’s launched a promotional campaign built around a consumer-generated foursquare day. It raffled 100 $5 and $10 gift cards to foursquare users who checked in at a McDonald’s store location. The event generated a 33% increase in http://www.blogger.com/post-create.g?blogID=26030769check-ins at the chain’s locations. Similarly, Saks Fifth Avenue and InStyle now regularly offer several foursquare promotions throughout the year where customers can “check-in” to certain departments to get a prize such as lip gloss or gloves. Foursquare users “check-in” to places using their smartphones. Check-ins earn users points and the more you check-in the more you’re rewarded with social currency in the form of various badges — and you can share your “virtual acquisitions” automatically on Twitter and Facebook. The person who visits a location the most becomes “Mayor” of that place, until someone else comes along and wins the title. And foursquare promotions are not limited to food and drinks alone. Higher-end fashion chains like Diesel and Marc Jacobs have also launched foursquare campaigns, as have media outlets like NBC, the New York Times and The History Channel.


For more articles, Click on IIPM Article

Source : IIPM Editorial, 2011.

An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles

IIPM Best B School India
Management Guru Arindam Chaudhuri
Rajita Chaudhuri-The New Age Woman
IIPM's Management Consulting Arm-Planman Consulting
IIPM in sync with the best of the business world.......
IIPM Prof. Arindam Chaudhuri on Internet Hooliganism
Arindam Chaudhuri: We need Hazare's leadership
Professor Arindam Chaudhuri - A Man For The Society....
IIPM: Indian Institute of Planning and Management
IIPM RANKED NO.1 in MAIL TODAY B-SCHOOL RANKINGS

Thursday, September 22, 2011

The Idiot Box!

The following points are the deciding criteria for selecting and short-listing the winning TVCs: Product positioning clarity; clinching benefit to the brand; presence of a power idea; visibility of brand personality; expectancy of communication; single-minded focus; reward to prospects; visually arresting and painstaking craftsmanship. Here’s a peek into our TVC verdict for the fortnight ending February 19, 2011!

1 . Tata Sky
Baseline: Isko laga dala toh cricket jhingalala
Agency: Ogilvy India

Description: The TVC opens on the cricket field where an extremely uninterested umpire is yawning when a bowler appeals for LBW. Instead of declaring the outcome, this umpire makes a call and asks ‘Babloo’ whether the batsman is out or not and then confirms in the affirmative because ‘Babloo’ said that the player is out. The frame then shifts to ’Babloo’ who’s watching cricket on Tata Sky. VO: Babloo cricket dekhta hai Tata Sky HD par. High definition clarity ke saath.

4Ps Take: As the ICC Cricket World Cup 2011 takes centre-stage, Tata Sky is all geared to promote the HD experience of watching cricket big time. The company known for its ads crafted around a humorous theme has once hit the target bang on when it comes to clarity in terms of communication. Perfect timing to make the viewers get a heck of HD is how we look at it.

2. TVS Wego
Baseline: The new TVS Wego has body balance
Agency: BBH, India

Description: The TVC kicks off with two couples riding the TVS Wego scooters. The pillion riders (read ladies) in an attempt to compete, start by showing off their balancing skills and end up performing some awe-striking acrobatics. Just when the scooters stop at a traffic light, an old lady is shocked looking at their posture; her husband then tells her that it’s the new TVS Wego scooter with body balancing. VO: It’s true, the new TVS Wego has body balance.

4Ps Take: There are very few ads that score on communication as good as this one does. The USP (body balancing, which underlines the scooter’s handling capabilities) is highlighted really well. The creative succeeds in breaking away from monotony as every element has been supported with minute details. Great idea, smart execution, superb results!

For more articles, Click on IIPM Article.

Source : IIPM Editorial, 2011.

An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles.

IIPM ranked No 1 B-School in India
domain-b.com : IIPM ranked ahead of IIMs
IIPM: Management Education India
Prof. Rajita Chaudhuri's Website
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IIPM in sync with the best of the business world.......
IIPM Prof. Arindam Chaudhuri on Internet Hooliganism
Arindam Chaudhuri: We need Hazare's leadership
Professor Arindam Chaudhuri - A Man For The Society....
IIPM: Indian Institute of Planning and Management
IIPM RANKED NO.1 in MAIL TODAY B-SCHOOL RANKINGS